Vektra IT (MSP Solution Brief) — Printable PDF One-Pager
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VEKTRAOS VEKTRA IT MODULE

The Unified PSA, Native RMM, Billing & Zero-Trust Portal for Small MSPs

vektraos.com
Made in Québec, Canada • Hosted in Canada

Stop duct-taping PSA, RMM, Invoicing, E-Sign, and File Portals together.

Small MSPs waste $500+/month and hours of billable time switching between disconnected tools. Vektra OS combines endpoint management, ticketing, recurring billing, in-person e-signatures, and encrypted file exchange in one platform.

Vektra IT & RMM Capabilities

  • Tenant-Branded RMM Agent: Custom MSI builder with silent Windows service + custom system tray icon per client.
  • Live SignalR Technician Chat: Instant desktop-to-technician chat directly from the endpoint tray.
  • Biometric Remote Scripting: Execute PowerShell & remediation scripts with mobile biometric approval gates.
  • Email-to-Ticket & Bulk Invoicing: Auto-convert support emails into cases and merge resolved tickets into a single invoice + merged PDF.
  • Dynamic DNS & Telecom Rating: Built-in RFC2136 Dynamic DNS updates from agent heartbeats + automated VoIP.ms CDR billing.

Vektra Core & Security Spine

  • Quote-to-Cash Lifecycle: Quotes, Orders, Invoices, Credit Notes, and Payments with full Canadian tax support (GST/QST/HST).
  • In-Person & Multi-Party E-Sign: HMAC & SMS verification, tablet finger-signing, and tamper-evident PDF/A certificates.
  • Smart Recurring Subscriptions: Automatic mid-cycle upgrade invoices, prorated downgrade credits, and scheduled maintenance tickets.
  • Lockbox Secure Exchange: Built-in TitanFile replacement + Outlook Add-in with client-custody encryption keys.
  • Native Android & iOS Apps: Full offline-resilient mobile suite—never a stripped-down web wrapper.

Why Québec & Canadian MSPs Switch to Vektra OS

Hosted in Canada • Law 25 100% hosted in Canada with per-tenant DEK encryption, immutable signed docs, and full Law 25 / PIPEDA audit logs.
100% Bilingual Every screen, portal, email, and PDF template works natively in English & French.
Report Designer Built-in WYSIWYG Band Designer and Freeform Word (.docx) contract engine.
QuickBooks Ready Guided recurring contract migration and multi-account revenue mapping.